Shipping Policy
JAN 2021 UPDATE
PLEASE NOTE: Due to the current worldwide Covid-19 pandemic delays may occur on the final delivery of your order. Please allow some extra time for the parcel to be handed to the domestic postal service of your country (e.g. USPS) as social distancing measures are implemented and such facilities are running at limited capacity for the safety of everyone involved.
Please note that the tracking numbers provided may take longer than usual to update and on occasion may only update once they arrive to the final destination for final delivery.
We are here to help and if you have any queries whatsoever please be sure to reach out so we may assist. We will make sure we get your order to you safely and as swiftly as possible.
Shipping FAQ
Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be as smooth and upfront as possible - just the way we like it.
* Please note that customs policies and import duties vary widely. Your local customs office can assist with any customs duties outside of our control.
Due to high demand, our processing time for order creation is 5-15 Business days.
After your order is created, It can take up to 24 hours for your tracking number to become active once you have received it. In some cases, tracking numbers can take up to 3 - 5 business days to update if using multiple carriers. We ask you to please be patient or get in touch with us for an update
Shipping Times
Please note, we update our Standard Shipping Estimates & Times depending on the current worldwide situation.
United States: 7 - 14 days (excludes clearance/customs delays)
United Kingdom: 7 - 14 days (excludes clearance/customs delays)
Canada: 7 - 14 days (excludes clearance/customs delays)
Australia: 7 - 14 days (excludes clearance/customs delays)
Europe: 8 - 16 days (excludes clearance/customs delays)
Latin America: 10 - 17 days (excludes clearance/customs delays)
Other countries: 10 - 17 days (excludes clearance/customs delays)
Processing Times
Due to high demand, orders can take 5-15 business days to process. We do not ship out on weekends. Please allow longer processing during peak periods
When your items are processed and shipped out, you should receive an automatic notification from our system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please Contact Us and we'll help you out!
In some instances the delivery and processing may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.
Wrong Address
We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in their order confirmation.
Costs to reship the package (after being returned to us) will be invoiced to the customer.
Please make sure to enter your address correctly
For further assistance, please visit our support page by clicking HERE