UPDATE CHRISTMAS 2025: DUE TO FORESEEABLE DELAYS WITH BOTH PROCESSING AND SHIPPING, WE CANNOT GUARANTEE THAT ORDERS PLACED AFTER NOVEMBER 25TH WILL BE DELIVERED IN TIME FOR CHRISTMAS.

PLEASE REFER TO THE SHIPPING TIMES BELOW FOR REFERENCE BUT REMEMBER THAT THESE ARE ONLY ESTIMATES.

Please note that the tracking numbers provided may take longer than usual to update and on occasion may only update once they arrive to the final destination for final delivery.

We are here to help and if you have any queries whatsoever please be sure to reach out so we may assist. We will make sure we get your order to you safely and as swiftly as possible.

Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We offer all customers free Domestic and International Shipping with tracking. No shipping cost & no sales tax - we want your experience to be as smooth and upfront as possible - just the way we like it.
For Non-US Customers * Please note that customs policies and import duties vary widely for international orders outside of the United States. Your local customs office can assist with any customs duties outside of our control.
What are your shipping and processing times?

Our processing time for order creation is 5-10 Business days depending on demand, please allow more time during peak periods (up to 15 days)

Once your order is created, It can take up to 24 business hours for your tracking number to become active once received. In some cases, tracking numbers can take up to 3 - 5 business days to update if using multiple carriers. We ask you to please be patient or get in touch with us for an update

SHIPPING TIMES INCLUDING ORDER PROCESSING
United States: 21 - 28 days (excludes clearance/customs delays)
United Kingdom: 19 - 26 days (excludes clearance/customs delays)
Canada: 21 - 28 days (excludes clearance/customs delays)
Australia: 25 - 30 days (excludes clearance/customs delays))
Europe: 19 - 26 days (excludes clearance/customs delays)
Latin America: 30 - 35 days (excludes clearance/customs delays)
Other countries: 30 - 35 days (excludes clearance/customs delays)
PLEASE NOTE : OUR CHRISTMAS 2025 ORDERING CUT OFF DATE IS THE 20th OF NOVEMBER
Processing Times
Orders take 5-10 business days to process after placing the order before shipping out. We do not ship out on weekends. Please allow longer processing during peak times (up to 15 days)
Where can I find my tracking number?
When your items are processed and shipped out, you should receive an automatic notification from our system via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, no worries. Contact us and we'll solve it!
If you need more detailed information, please Contact Us and we'll help you out!
Unexpected Delays
In some instances the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

Wrong Address : 

We are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. We do our best to avoid errors by verifying the shipping information with every customer in the order confirmation.

Costs to reship the package (after being returned to us) will be invoiced to the customer.